Overcoming Legacy System Integration Challenges With RPA

Digitalization drastically changes the way organizations operate. New tools are launching almost every day, integrated with the potential of leaving a significant impact on the digital ecosystem. These tools are making the business operations agile and more efficient, meeting compliance requirements, enhancing customer experience, or improving the quality of deliverables.

Legacy systems refer to not just computer systems but also manufacturing lines, paper flow processes, general ways of doing things, etc. Governments, airlines, and banks in nearly every other primary industry are still using outdated IT, hardware, and legacy code, which adversely affects the speed, the ability to resolve issues, and troubleshooting. These legacy systems are more prone to bugs, resulting in outages and wasting software engineering time.

RPA (Robotic Process Automation) is one of the tools for implementing digitalization to simplify business operations. RPA tools play an important role in automating manual processes used to operate legacy software.

Indian Oil Corporation Limited has recently collaborated with the automation service provider and stands as a better example of how RPA has increased the productivity of any organization. RPA helps IOCL to accomplish the vision of improving operational agility, connecting disparate systems, and at the same time empowering employees to work more efficiently with automation integrated legacy software. We see an opportunity for RPA to play a more strategic role in the digital integration ecosystem and provide the organizations with future artificial intelligence and cognitive computing technologies.

What is RPA?

Robotic Process Automation (RPA) is a software technology that automates business processes using artificial intelligence algorithms and software bots. RPA, also known as software robotics, automates labor-intensive processes by removing manual complexities. Furthermore, it enables businesses to automate time-consuming tasks such as reporting, data entry, inventory tracking, etc.

When RPA automation bots are integrated into legacy systems, they provide many advantages to businesses, including improved performance, faster task execution, lower costs, profitability, and higher productivity. Furthermore, removing complex repetitive tasks from their work schedules increases workforce productivity.

Benefits of Legacy System Modernization Using RPA

Banks are among one the organizations still using legacy technology. For example – Royal Bank Of Scotland. The bank’s IT infrastructure was built before the mobile banking age, so the IBM mainframes used by RBS were “creaking under the strain of customer demand.”

Although most respondents (80 percent) believe failing to modernize IT systems can negatively impact their organization’s long-term success, only one in three organizations do so on time.

Let’s look at the advantages of using Robotic Process Automation techniques and methodologies to modernize legacy applications.

Time and Cost saving

Bringing automation to repetitive tasks such as data entry, reporting, inventory tracking, etc., using PRA techniques and methods saves valuable time and manual effort, thus enhancing business efficiency and proficiency.

Enhance Financial Planning

Implementing intelligent process automation or RPA in a legacy system can automate various financial management tasks, including financial report processing and merging, bookkeeping, invoicing, and more. It improves customer service management by streamlining financial planning and automating complex accounting tasks.

Boost Business Productivity

With RPA at their disposal, businesses can concentrate on improving their core business processes rather than being distracted by several operational issues. As a result, an RPA-powered legacy system allows businesses to navigate operational complexities while boosting productivity.

Better Scalability

With legacy systems, scalability issues are common, not to mention potential software compatibility issues. RPA integration can remove obstacles organizations may face due to scalability issues. The RPA-integrated legacy system automatically scales the changes and helps businesses make the necessary change in their organization for better growth.

Data Integration – Using RPA

Despite the modernization of many traditional operational methods, some organizations still use outdated computing software and legacy hardware systems to integrate the data.

There is a considerable risk involved in using them as you can lose tons of data and not even be able to integrate it into another system due to the outdated approach. Humans transfer data manually in legacy software which involves higher risk. RPA implements automation in the data transfer process, making it easier and faster to transfer data without any hindrance.

Using a manual process to integrate the data is a time-consuming and costly process. Organizations may need to employ many people and sources to extract the data, and there is a high chance of errors affecting the whole data negatively. This is where process automation comes in to boost the extraction process. The best part is that it helps in saving a lot of time and resources spent on the manual extraction process.

Using RPA for Data Analytics

RPA is a good tool for data aggregation to better supply data sources for sophisticated processing algorithms and extract and integrate data across the company. It enhances data analytics and enables machine learning, both of which can be utilized to digitize business processes further. Analyzing this RPA-generated data with modern data analytics software helps the organizations better understand the organization’s operations and workflows, model process improvements, and pinpoint precise process improvement opportunities.

RPA digitizes and automates business activities, suggesting that more data can be acquired rather than manually when a procedure is automated. This strategy removes subjectivity from manual process evaluation and enables firms to make transformational decisions that help them achieve their business objectives and improve their competitiveness.


The classic era has changed to the technological and modernized world. The organizations must integrate RPA into legacy systems for the company’s growth and be future-ready. The organizations can take advantage of the RPA integrated legacy system to boost their productivity, profits, and competency in this technology-driven market. Trigent enables businesses to overcome limits to be future-ready by providing the best automation software to perform different tasks per their needs and preferences.

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